Sterling Care Receives 2017 Best of Home Care® – Provider of Choice Award
Sterling Care Recognized for Outstanding Performance Satisfaction in Daily Life, Ability of Caregivers, and Communication from Providers
Greenwich, CT – March 1, 2017 – Sterling Care announced today that its non-medical, private duty companion and homemaker services business line has received the 2017 Best of Home Care® – Provider of Choice Award from Home Care Pulse. The Provider of Choice Award is granted only to the top-ranking home care providers, based on client satisfaction scores gathered by Home Care Pulse, an independent satisfaction research firm for home care. Sterling Care is now ranked among a select few home care providers across the nation who have proven their ability to provide outstanding care.
Sterling Care contracted Home Care Pulse, a third-party, independent company, to gather year-round feedback from their clients by conducting live, phone interviews on a monthly basis. The company has earned the 2017 Best of Home Care® – Provider of Choice Award in the following satisfaction categories: Daily Life, Ability of Caregivers, and Communication from Providers.
“This achievement is a testament to the capability of our caregivers and the quality of care they provide our clients as well as the dedication of our internal team to client satisfaction,” commented President Steven B. Katz JD, MBA, LLM, MPH, CPA, CMC, CDP. “The award is attributed to our proprietary caregiver training and orientation program, our constant RN supervision and onsite training, as well as our rigorous recruiting and screening process.”
“We want to congratulate Sterling Care on receiving the Best of Home Care® – Provider of Choice Award,” said Aaron Marcum, CEO and founder of Home Care Pulse. “Since this award is based on client feedback, it demonstrates their dedication to providing the highest quality of care with a focus on client satisfaction. We are pleased to recognize Sterling Care’s dedication to quality professionalism and expertise in home care.”
About Sterling Care
Sterling Care (www.sterlingcare.com) offers a true full-service continuum of care at home. Based in Greenwich, we provide person-centric holistic home care with RN supervised companions and homemakers through our companion and homemaker agency; visiting nurses, skilled therapists, medical social workers and home health aides through our certified home health agency; and geriatric care management services.
Steven B. Katz JD, MBA, LLM, MPH, CPA, CMC, CDP
Certified Geriatric Care Manager
About Home Care Pulse
Home Care Pulse is the industry’s leading firm in satisfaction research and quality assurance. On behalf of home care businesses across North America, Home Care Pulse gathers unbiased satisfaction ratings from clients and caregivers and detailed feedback to ensure the best in-home care possible can be provided. Powerful online reports allow businesses to identify needs and take action to reduce increase satisfaction, reduce caregiver turnover, and address client needs. For more information, please call Home Care Pulse at (877) 307-8573 or visit homecarepulse.com.